T&M National Retailer Ship to Store Terminal Use Case

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Information Technology T&M

National Retailer
BoH Ship to Store Terminal

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Managing inventories in retail is perhaps one of the most important operational and financial aspects in retail operations.  When an organization reaches significant scale, they can achieve logistical capability to inexpensively move inventory from store to store to meet customer demand, ship to store or balance stock across their retail operations.  When a National Retailer developed a software solution to enable the management and process they required the compute capability in each of their stores.  A simple field services solution but it required planning, scheduling and services documentation and testing.

Project Scope

Locations: 325 Stores
Project Duration: 30 Days
Trades and Skills: Low Voltage Journeyman, Desktop Technology Specialist
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Consult with Customer to develop a Fast Track solution.

Develop a contingency plan for when additional power would be required.  Develop a simple survey process to be performed by Low Voltage Personnel to estimate materials for Electrical.

Determine incremental charges for additional electrical services.


Furnish Material: TIA Certified Category 5 Cable, CAT 5 B Jacks, and conduit stocked to installation team.  PC Terminal and Printer imaged and configured for each store.

Stage electrical conduit and receptacles for just in time shipment for contingency electrical adds.

Installation: Assured that electrical and data cable conduit is not intermingled. Cable was pulled in new conduit. Terminated at far end to jack and near end to patch panel. Cable was tagged to identify usage for the BoH Ship to Store Terminal.  Terminal and printer were set and tested.  Temporary power was utilized when power was not available.

Additional electrical service was extended as required for Ship to Store terminal.


Cable tested for TIA compliance and results recorded to customer database for future reporting.

PC and printer tested for network connectivity. Assets recorded with model number and serial number.

Project completed with full reporting on services time stamp (start/stop), arrive/depart and photo documentation.

Customer Results – Getting it Done!

Reduced Risk

Effective Planning, Scheduling and Skills
Zero issues/events
Skilled Labor
Fast Track Service (30 days)

Reduced Cost

Lowered Total Cost of Ownership through Planning, Process Efficiency and Contractor Effectiveness
IT and Facility Staff Time
Single Point of Contact
Optimized Budget utilizing Just in Time Service
Just in Time Contingency Services (Journeyman Electrical)

Customer Satisfaction

Simple and Easy for Stakeholders
Minimized Time Burden for Store Management
3 Hours Start to Complete 6AM to 9AM
Zero Issues